The domain www.gennima.com is the website of our Company. The content of the website is mainly informative, as it hosts a wide range of medical texts regarding fertility issues and provides the opportunity for interested persons to contact our Company seeking to be informed and receive our services.

During your visit to our website we process, only the personal data you provide to us by completing the following forms:
• Book an Appointment Form
• Contact Form
• “Share you Story” Form

Our website and our services are not addressed to minors, therefore, in case a minor comes in contact with us through the "contact us form" or the "book an appointment form" we immediately delete his/her personal data as soon as we realize his/her true age. There is a case of processing personal data of minors (mainly photos), that have been provided to us by their parents through the form "Share your story". In this case, we ensure that we provide the adequate information for the processing and we obtain the explicit consent of the parents for the use of the data of their minor children.

We process your personal data exclusively for the following purposes:
a. contact with you, upon your request, through the contact form or
b. complete the online booking process, via the «Book an appointment form» or
c. publish your personal experiences from your collaboration with our Company
d. improve the operation of our website and also your navigation in it, by using cookies. Learn more about our website's Cookie Policy here .
The Data is processed exclusively for the above purposes or in certain occasions for the purpose of the legal/regulatory compliance of our Company or for supporting legal claims.

The processing of your personal data, in the context of the use of our website, is carried out under the following legal processing bases:
• As for the basic personal data we receive from the "contact form", the legal basis is that the processing is necessary for the purpose of safeguarding the legitimate interests of our Company, and in particular the maintenance of the necessary communication channels with existing and potential patients as well as informing the public about the Company's services.
In the context of our communication through this form, we strongly suggest you not to send us specific categories of personal data (such as health data) unless they are absolutely necessary to satisfy your question / request. In the case that we process specific categories of your personal data through the above form, the legal basis of the processing, is that the processing is carried out for the purposes of preventive or occupational medicine, medical diagnosis, health or social care or treatment.
• As for the personal data we receive from the "book an appointment" form, the legal basis for processing is:
o the performance of a contract, in the case of the data subject is a patient who has previously received some of our services, or
o in the view of contract (upon data subject’s request), in the case of the data subject has not received any of our services
• As for the personal data (basic and specific categories), which we collect from the "share your story" form, the legal basis for processing is your explicit consent. We kindly remind you that if you provide us personal data of your children, we will not process their personal data unless you provide us with your explicit consent for their own data. We inform you that you may revoke your consent at any time by sending an email at the following address: dpo@gennima.com
We shall make every effort to ensure that the data published in this way, whether published anonymously or (if this is not possible) receive enhanced technical and organizational security measures to protect your personal data before it is made public.

Access to your Personal Data has exclusively the necessary, in each case, employees of the Company, which have received the required information for the safe process of your personal data. Moreover, access to your personal data might have the companies and the individuals that cooperate with us (processors) when a specific processing has been assigned to them by the Company (e.g. Companies that provide IT services). The processing of the personal data by the processors is made under the explicit instructions of the Company and after it is guaranteed that all the necessary technical and organizational measures have been received. Regarding the personal data that are included in the stories, which you publish on your own initiative on our website, by filling in the form "share your story", recipients are all of the visitors of our website. As a result, we strongly suggest you to disclose the minimum possible data. In particular, we suggest you to avoid writing names, full dates, medical records, and sharing photos that have not been properly processed to hide the identifying features of the individuals pictured, especially when it comes to children.
Third parties, who may have access to your data, are official government and supervising bodies (e.g. law enforcement and prosecuting authorities, supervising authorities, etc.), when we are obliged to comply with the law, when the transfer is deemed necessary for significant public interest reasons, as well as for the foundation, exercise, or support of legal claims.

Your Personal Data are not transferred outside Greece. Your Personal Data is the subject of storage and processing only within Greece.

We do not make automated individual decision-making, including profiling while processing your data.
We use "Cookies" during your visit to our website www.gennima.com , as far as you are informed about the use of the Cookies and you have provide us your consent. Find out about Cookie Policy here

Your personal data is kept only for the reasonable time period that is required by the nature of their processing, the fulfillment of our legal obligating concerning the storage of your data and the potential support of our legal claims.

The potential interconnection of the present website with other third parties’ websites through links, hyperlinks, banners, does not entail any liability on behalf of the Company for the content of those websites, the quality of the products and services that might promote, or the policy that might use concerning the protection and the process of the personal data. The data subject should pay the necessary attention and be informed concerning the protection and processing of his/her personal data from the above websites by reading their respective data protection policies.

We commit to safeguard your Personal Data by taking all the appropriate organizational and technical measures to secure and protect them from any form of accidental or fraudulent processing. It should be mentioned, that our specifically authorized employees, who process your personal data, have received the appropriate guidance and information.
The measures we receive are reviewed and amended when deemed necessary.

As subject of the data you have the following rights:
1. You have the right to access your Personal Data This means you have the right to be informed from us about whether we process your Data. If we process your Data you can request to be informed about the purpose of processing, the type of Information we keep, the recipients, the retention periods, whether we do automated decision making, as well as about your other rights, such as rectification, erasure, restriction of processing and to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).
2. You have the right to rectify your inaccurate Personal Data If you find that your Data is incorrect you can request us to correct it (correct a wrong or previous phone number/address etc.).
3. You have the right to erase your Information / right to be forgotten You can request from us to delete your Personal Data if it is not necessary for the above-mentioned purposes or if you wish to withdraw your consent in case this is the only lawful basis for processing.
4. You have the right to Data portability You can request form us to receive in a readable format your Personal Data that you have provided us or request from us to transfer your Information to another data controller.
5. You have the right to restrict the processing of your Personal Data You can request from us to restrict the processing of your Personal Data for as long as the examination of your objections is pending.
6. You have the right to object to the processing of your Personal Data You can object to the processing of your Personal Data, in case we process them upon the legal basis of our legitimate interest. In that case, we shall no longer process your Personal Data, unless we have compelling legitimate grounds for the processing which override your rights.
7. You have the right to withdraw your consent You have the right to withdraw your consent at any time, in those cases that processing is based on that legal basis (e.g. processing of the "share your story" form) by sending an email at the following address: dpo@gennima.com

• If you wish to receive further information or exercise your rights, revoke your provided consent, concerning the process of your personal data, you can communicate with the Company to the email dpo@gennima.com or send a letter to the above mentioned mailing address (346 Kifisias Avenue, 15233 Chalandri - Athens) stating "Subject to Data Protection Officer" with a description of your Request and we will investigate and respond to it as soon as possible.
• We will reply to your request without delay, within (1) one month after receiving it and without any cost for you. The above time-period might be extended for two (2) more months, due to the complexity or the number of the requests. In such a case you will be informed for the time extension and the reasons for it, as soon as possible and in any case within (1) one month since receiving your request.
• If your requests are obviously unfounded or excessive particularly because of their recurring nature, the Company may impose a reasonable fee, taking into account the administrative costs for providing information or performing the requested action, or refuse to respond to the request justifying the answer to you.
• In case you believe that: a. your request has not been satisfied sufficiently and legally or b. your right in protecting your personal data has been violated by our process, you have the right to lodge a complaint with the supervisory authority (address: Kifissias 1-3, Athens, Greece, Postal Code: 11523, phone number: +30 210 6475600, email address: contact@dpa.gr)

We will update this Policy whenever deemed to be necessary. If there are any significant changes to the Policy or the way we use your personal data, we will notify you either by posting those changes on a visible place to our website, before the changes come into force, or in any other appropriate manner. We encourage you to read this Policy on a regular basis to be aware on the way your Information is protected. Τhe last change in our policy was made at 18/11/2019.