With great pleasure and a sense of responsibility we present the results of our Patient Satisfaction Survey for 2022.
-98% of our patients believe that the health services they received at Gennima IVF were provided with respect and care.
-96% of our patients felt that they had non-stop support and access to our team for any question during their treatment.
-98% of our patients who had an IVF experience in another clinic believe that the overall experience at Gennima IVF is comparatively "much better" or "better
-97% of our patients would recommend Gennima IVF to friends and relatives seeking fertility advice or trying to conceive.
-47% of our patients are younger than 40 years old.
Your positive reviews are an honor and also a big commitment. Our goal is to maintain the high quality of the services offered at Gennima IVF and to improve in every field.
Thank you!
The data presented are from 100 questionnaires collected from the beginning of the year to March 30, 2022. Specifically for 2022, the survey will continue all year long and the results will be updated. The questionnaires were collected as part of the quality system applied in the Unit (ISO 9001: 2015 and EN 15224: 2017). They were completed electronically, anonymously and on a voluntary basis by patients who had completed their embryotransfer and before finding out if they had a positive or negative result.
